How to Get My Y Key to Work Again on My Laptop Keboard

Why don't any keys on my keyboard work?

Updated: 05/03/2022 by Computer Hope

Keyboard not working

It can be extremely frustrating when your keyboard doesn't work. The keyboard is the primary manner of input to your computer. If you don't take a working keyboard, yous can't perform unproblematic tasks like logging in to your operating system or accessing your calculator's BIOS setup.

  • How to enter the BIOS or CMOS setup.

For this reason, we always recommend having a backup keyboard available. A cabled keyboard with a USB interface is a peachy option for a laptop or desktop figurer. You can normally get a new keyboard at your local part supply or electronics shop for near $twenty or observe used or refurbished keyboards for sale online. Always endeavour to proceed a spare keyboard handy!

If you don't have a working keyboard, your troubleshooting options are express. Some of the following steps crave using some other keyboard to diagnose the problem. If y'all don't have one, nosotros recommend you practice as many of the following steps as you can.

Note

If you're using a laptop and the keyboard is not working, the effect may be due to a loose or bad connexion on the motherboard. Spilled liquid on a laptop keyboard tin as well cause the keyboard to finish working. If the troubleshooting options on this page don't assistance you fix the effect, we recommend having your laptop looked at by a estimator technician.

Restart the calculator

The starting time troubleshooting step is to restart the estimator. Printing and concur down the power button until the estimator turns off, so release the button. Press the ability button again to turn the computer on, and test the keyboard to see if it works.

If that does not work, try draining all power from the computer, which helps reset the motherboard. Follow the steps below for the type of computer you are using.

Desktop computer

  1. Turn off the estimator.
  2. Unplug the ability cord from the dorsum of the reckoner.
  3. Press and concur the power button for at to the lowest degree x seconds to drain whatever residue power in the computer.
  4. Plug the power cord into the back of the reckoner.
  5. Plow the reckoner on and test the keyboard.

Laptop estimator

Note

The battery in the laptop must be removable to apply these steps. If the battery is built-in, skip to the next department.

  1. Turn off the laptop.
  2. Unplug the power adapter from the back or side of the laptop.
  3. Remove the laptop battery.
  4. Press and agree the power push for at to the lowest degree ten seconds to bleed any rest power in the laptop.
  5. Insert the battery into the laptop.
  6. Plug the ability adapter into the laptop.
  7. Plow the laptop on and exam the keyboard.

Check for hardware issues

Check your connection

Sometimes the simplest solution fixes the trouble. Verify the keyboard is plugged in securely. Disconnect the keyboard from the computer and reconnect information technology to the same port. If y'all take a USB keyboard, you lot may also want to try a unlike USB port to isolate the issue.

Cheque the wireless keyboard power switch

Most, if not all, wireless keyboards have a ability switch, assuasive yous to turn information technology off when not in apply to save battery life. Bank check the power switch on the keyboard and make sure it is turned on.

Check wireless keyboard batteries and wireless adapters

If you are using a wireless keyboard, make certain the batteries in the keyboard oasis't died. As well, check that the wireless receiver (usually USB) is connected properly to the computer and nothing is blocking the signal.

Keyboards with PS/2 ports

If you are using an older PS/2 keyboard, try another PS/2 keyboard (if you take access to one) in the aforementioned port. If you connect a known working keyboard to the reckoner PS/ii port and it doesn't work, the PS/ii hardware on the motherboard is probable defective. Fixing a bad PS/two port requires a replacement motherboard. If you accept USB ports on your computer, effort a USB keyboard instead.

USB hub

If you're using a USB keyboard and the keyboard connects to a USB hub, try connecting the keyboard straight to a USB port on the computer. If the keyboard works after doing so, the USB hub is likely lacking and needs to be replaced.

Test the keyboard outside Windows

Computer keyboard

In some situations, a keyboard may non work in Windows because of an issue with software that interacts direct with the keyboard (e.g., ToggleKeys). If the keyboard has illuminated LED indicators for Num Lock, Caps Lock, or Scroll Lock, endeavour rebooting the estimator and see if pressing these keys toggles on and off the indicator lights. You can also test your keyboard by trying to printing the central to enter the BIOS setup, often the F2, F12, or Delete primal. Your computer's kicking letters specify the correct key to press.

  • How to enter the BIOS or CMOS setup.

If the keyboard is working as the estimator is booting upwards, something in Windows is preventing the keyboard from working. Attempt booting the computer to Safety Style. In Safe Style, your operating arrangement loads the bare minimum software and device drivers to reduce potential conflicts. If your keyboard works in Safe Fashion, effort uninstalling or reinstalling whatsoever recently added software.

  • How to open Prophylactic Fashion.

If uninstalling and reinstalling recently added software does not fix the upshot, yous can try restoring the operating system to a restore point when the keyboard was working.

  • How to restore Windows to an earlier copy.

If the Num Lock and Caps Lock keys exercise not work, and you cannot enter the BIOS setup, all you can practice is try some other keyboard. If another keyboard doesn't work, the motherboard is defective and needs to exist replaced, and it may be fourth dimension to consider replacing your computer.

Check for the keyboard in Device Managing director

Windows has a built-in Device Manager to help identify and resolve issues with hardware devices, including keyboards.

  • How to open up Windows Device Manager.
  • How to Place bug in the Windows Device Manager.

Reinstalling the keyboard through Device Managing director

To reinstall the keyboard through Device Director, follow the steps below.

  1. Open the Device Manager and verify no yellowish assertion marks are visible and that a Keyboards choice is listed.
  2. If no errors are seen, and Keyboards is visible, click the arrow adjacent to Keyboards and highlight the keyboard device.
  3. Once highlighted, correct-click the device and select Uninstall. Repeat this step until Keyboards is no longer listed in Device Director.
  4. Once complete, highlight the computer at the pinnacle of the Device Managing director list, and then click Actions and Scan for hardware changes in the card bar.
  5. If the keyboard is working and detected, it should be re-detected by Windows and re-appear in the list.
  6. If Windows detects the keyboard and adds it to the listing again, examination the keyboard and run into if it works.

Try updating your drivers

Note

You demand a working keyboard to follow these steps. If you lot cannot get any keyboard to work on your calculator, skip this section.

Windows Update

Sometimes devices cease functioning considering their software is out of date. If your operating system is Microsoft Windows, Windows Update should automatically go on your drivers upwardly-to-engagement. To run Windows Update manually, follow these steps.

  1. Press the Windows central, type Windows Update, and then press Enter.
  2. Follow the instructions in the window that appears.

Manually installing drivers

If you lot suspect that Windows Update was not able to detect your keyboard drivers, visit the manufacturer's website to download the latest drivers. Getting keyboard drivers may be necessary if yous are using a special or programmable keyboard.

Supervene upon keyboard

If the troubleshooting options above exercise not resolve the trouble, and if you do not accept a spare keyboard, we recommend replacing the keyboard. Having the keyboard stock-still is usually not cost-effective, because it is ofttimes cheaper to buy a new keyboard.

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Source: https://www.computerhope.com/issues/ch000955.htm

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